[Libusbx-devel] Getting "unsupported API call for 'open'" on Windows 8.1 libusb

Discussion:

Bob Tausworthe

2014-07-29 21:28:16 UTC

Sorry to trouble you but I've exhausted other options. We are developing a
composite HID/debug interace device and are using libusb 1.0 under 32 bit
Cygwin to access the debug interface portion. Everything is working fine on
Windows 7 and Linux but when we try to run the application on Windows 8, it
fails with the error :

libusb: debug [unsupported_open] unsupported API call for 'open'
(unrecognized device driver)
libusb: debug [libusb_open] open 2.16 returns -12
ERROR: Unable to open usb device

After reading some posts of people with similar issues, I tried all of the
drivers Zadig supports but didn't see any difference in behavior. I have
tried building under Win7 and Win8 but the results are the same. I am using
version 1.0.18 of libusb. The trace below was taken with the WinUSB driver
version 6.1.7600.16385.

Any help you can give me to point me in the right direction would be
welcome. Here is the code I'm using to open our device and the trace
listing.

Thanks

Bob Tausworthe
***@sentons.com
Sentons, inc.

int

InitUSB(void)

{

// Change these as needed to match idVendor and idProduct in your
device's device descriptor.

int device_ready = 0;

int result;

libusb_device **list;

libusb_device *found = NULL;

libusb_context *ctx = NULL;

int attached = 0;

result = libusb_init(&ctx);

if (result == 0) {

if (usb_trace_enabled)

libusb_set_debug(ctx,255); // LIBUSB_LOG_LEVEL_DEBUG,
LIBUSB_LOG_LEVEL_WARNING

ssize_t i = 0;

int err = 0;

ssize_t cnt = libusb_get_device_list(ctx, &list);

if (cnt < 0){

fprintf(stderr, "ERROR: no usb devices found\n" );

error();

}

// find our device. Note we are using the brute force method rather

// than open_device_with_vid_pid() because we need the device pointer

// to look at the config descriptor.

for(i = 0; i < cnt; i++){

libusb_device *device = list[i];

if( is_correctdev(device) ){

found = device;

break;

}

}

if(!found){

fprintf(stderr, "ERROR: could not find device\n");

error();

} else {

if (verbose_flag) printf( "found usb-dev!\n" );

}

struct libusb_config_descriptor *p_cfgd;

/** Set the interface based on config desc value */

/** Use interface 0 if we are HID only device */

/** Use interface 1 if we are combo HID/SonaCom */

result = libusb_get_active_config_descriptor(found, &p_cfgd);

if (result < 0) {

fprintf(stderr, "ERROR: could not get configuration descriptor: %d\n",
result);

error();

} else {

if (verbose_flag) printf("Attaching to interface %d...\n",
p_cfgd->bNumInterfaces-1);

}

INTERFACE_NUMBER = p_cfgd->bNumInterfaces-1;

libusb_free_config_descriptor(p_cfgd);

/** open device and get its handle */

err = libusb_open(found, &devh);

if (err){

fprintf(stderr, "ERROR: Unable to open usb device\n");

error();

}

/** Free Device List */

libusb_free_device_list(list, 1 /* unref devices */);

/** detach kernel: NEEDED??? */

if ( libusb_kernel_driver_active(devh,0) ){

libusb_detach_kernel_driver(devh,0);

attached = 1;

} else if (verbose_flag) printf("Device free from kernel\n");

if (devh != NULL) {

/** now attempt to attach to interface */

result = libusb_claim_interface(devh, INTERFACE_NUMBER);

if (result >= 0) {

device_ready = 1;

} else {

fprintf(stderr, "libusb_claim_interface error %d\n", result);

}

} else {

fprintf(stderr, "Unable to find the device.\n");

}

} else {

fprintf(stderr, "Unable to initialize libusb.\n");

return(1);

}

return 0;

}

libusb: debug [libusb_get_device_list]
libusb: debug [windows_get_device_list] allocating new device for session
[2A2]
libusb: debug [windows_get_device_list] allocating new device for session
[283]
libusb: warning [windows_get_device_list] could not retrieve port number
for device '\\.\ROOT#INTEL_UOIP_BUS_DRIVER#0000', skipping: [13] The data
is invalid.
libusb: debug [get_api_type] driver(s): usbhub
libusb: debug [get_api_type] matched driver name against HUB API API
libusb: debug [windows_get_device_list] allocating new device for session
[31]
libusb: debug [get_api_type] driver(s): usbhub
libusb: debug [get_api_type] matched driver name against HUB API API
libusb: debug [windows_get_device_list] allocating new device for session
[324]
libusb: debug [get_api_type] driver(s): USBHUB3
libusb: debug [get_api_type] matched driver name against HUB API API
libusb: debug [windows_get_device_list] allocating new device for session
[3F4]
libusb: debug [windows_get_device_list] allocating new device for session
[2B6]
libusb: debug [init_device] got bus number from ancestor #3
libusb: debug [init_device] found 1 configurations (active conf: 1)
libusb: debug [cache_config_descriptors] cached config descriptor 0
(bConfigurationValue=1, 71 bytes)
libusb: debug [init_device] (bus: 2, addr: 16, depth: 1, port: 2):
'\\.\USB#VID_2848&PID_8003&MI_00#6&19BCFBB8&0&0000'
libusb: debug [windows_get_device_list] extra GUID:
{856BB44E-43CD-4F1C-9500-346AF6F6CF2C}
libusb: debug [windows_get_device_list] allocating new device for session
[8C]
libusb: debug [init_device] found 1 configurations (active conf: 1)
libusb: debug [cache_config_descriptors] cached config descriptor 0
(bConfigurationValue=1, 34 bytes)
libusb: debug [init_device] (bus: 2, addr: 4, depth: 1, port: 3):
'\\.\USB#VID_2848&PID_8003&MI_01#6&19BCFBB8&0&0001'
libusb: debug [windows_get_device_list] allocating new device for session
[D3]
libusb: debug [init_device] found 1 configurations (active conf: 1)
libusb: debug [cache_config_descriptors] cached config descriptor 0
(bConfigurationValue=1, 71 bytes)
libusb: debug [init_device] (bus: 2, addr: 16, depth: 1, port: 2):
'\\.\USB#VID_2848&PID_8003#BETA'
libusb: debug [windows_get_device_list] found existing device for session
[31] (0.0)
libusb: debug [init_device] got bus number from ancestor #2
libusb: debug [init_device] found 1 configurations (active conf: 1)
libusb: debug [cache_config_descriptors] cached config descriptor 0
(bConfigurationValue=1, 25 bytes)
libusb: debug [init_device] (bus: 1, addr: 2, depth: 1, port: 1):
'\\.\USB#VID_8087&PID_8000#5&2864ADB3&1&1'
libusb: debug [windows_get_device_list] allocating new device for session
[1EB]
libusb: debug [init_device] found 1 configurations (active conf: 1)
libusb: debug [cache_config_descriptors] cached config descriptor 0
(bConfigurationValue=1, 796 bytes)
libusb: debug [init_device] (bus: 2, addr: 3, depth: 1, port: 5):
'\\.\USB#VID_04F2&PID_B3BE&MI_00#6&2D1249EA&0&0000'
libusb: debug [windows_get_device_list] allocating new device for session
[256]
libusb: debug [init_device] found 1 configurations (active conf: 1)
libusb: debug [cache_config_descriptors] cached config descriptor 0
(bConfigurationValue=1, 177 bytes)
libusb: debug [init_device] (bus: 2, addr: 2, depth: 1, port: 6):
'\\.\USB#VID_8087&PID_07DC#5&1B292275&0&6'
libusb: debug [windows_get_device_list] allocating new device for session
[2B0]
libusb: debug [init_device] found 1 configurations (active conf: 1)
libusb: debug [cache_config_descriptors] cached config descriptor 0
(bConfigurationValue=1, 34 bytes)
libusb: debug [init_device] (bus: 2, addr: 4, depth: 1, port: 3):
'\\.\USB#VID_0EEF&PID_A108#5&1B292275&0&3'
libusb: debug [windows_get_device_list] allocating new device for session
[231]
libusb: debug [init_device] found 1 configurations (active conf: 1)
libusb: debug [cache_config_descriptors] cached config descriptor 0
(bConfigurationValue=1, 796 bytes)
libusb: debug [init_device] (bus: 2, addr: 3, depth: 1, port: 5):
'\\.\USB#VID_04F2&PID_B3BE#0X0001'
libusb: debug [windows_get_device_list] found existing device for session
[324] (1.0)
libusb: debug [init_device] (bus: 1, addr: 1, depth: 0, port: 0):
'\\.\USB#ROOT_HUB20#4&36E14FC0&0'
libusb: debug [discovered_devs_append] need to increase capacity
libusb: debug [windows_get_device_list] allocating new device for session
[3CF]
libusb: debug [init_device] found 1 configurations (active conf: 1)
libusb: debug [cache_config_descriptors] cached config descriptor 0
(bConfigurationValue=1, 39 bytes)
libusb: debug [init_device] (bus: 2, addr: 7, depth: 1, port: 1):
'\\.\USB#VID_0B95&PID_7720#11309D'
libusb: debug [windows_get_device_list] found existing device for session
[3F4] (2.0)
libusb: debug [init_device] (bus: 2, addr: 1, depth: 0, port: 0):
'\\.\USB#ROOT_HUB30#4&1881582C&0&0'
libusb: debug [get_api_type] driver(s): HidUsb
libusb: debug [get_api_type] matched driver name against HID API API
libusb: debug [windows_get_device_list] found existing device for session
[2B0] (2.4)
libusb: debug [get_api_type] driver(s): AX88772
libusb: debug [windows_get_device_list] found existing device for session
[3CF] (2.7)
libusb: debug [get_api_type] driver(s): usbccgp
libusb: debug [get_api_type] matched driver name against Composite API API
libusb: debug [windows_get_device_list] found existing device for session
[D3] (2.16)
libusb: debug [get_api_type] driver(s): BTHUSB
libusb: debug [get_api_type] lower filter driver(s): ibtusb;btmhsf
libusb: debug [windows_get_device_list] found existing device for session
[256] (2.2)
libusb: debug [get_api_type] driver(s): usbccgp
libusb: debug [get_api_type] matched driver name against Composite API API
libusb: debug [windows_get_device_list] found existing device for session
[231] (2.3)
libusb: debug [windows_get_device_list] setting HID interface for [2B0]:
libusb: debug [set_hid_interface] interface[0] =
\\.\HID#VID_0EEF&PID_A108&COL02#6&2F153F61&0&0001#{4D1E55B2-F16F-11CF-88CB-001111000030}
libusb: debug [windows_get_device_list] setting HID interface for [2B0]:
libusb: debug [set_hid_interface] interface[1] =
\\.\HID#VID_0EEF&PID_A108&COL03#6&2F153F61&0&0002#{4D1E55B2-F16F-11CF-88CB-001111000030}
libusb: debug [get_api_type] driver(s): WinUSB
libusb: debug [get_api_type] matched driver name against WinUSB API
libusb: debug [windows_get_device_list] setting composite interface for
[D3]:
libusb: debug [set_composite_interface] interface[1] =
\\.\USB#VID_2848&PID_8003&MI_01#6&19BCFBB8&0&0001#{856BB44E-43CD-4F1C-9500-346AF6F6CF2C}
libusb: debug [libusb_get_device_descriptor]
found usb-dev!
Attaching to interface 1...
libusb: debug [libusb_open] open 2.16

libusb: debug [unsupported_open] unsupported API call for 'open'
(unrecognized device driver)
libusb: debug [libusb_open] open 2.16 returns -12
ERROR: Unable to open usb device

l

Matthias Bolte

2014-07-31 10:42:52 UTC

Permalink

Post by Bob Tausworthe
Sorry to trouble you but I've exhausted other options. We are developing a
composite HID/debug interace device and are using libusb 1.0 under 32 bit
Cygwin to access the debug interface portion. Everything is working fine on
Windows 7 and Linux but when we try to run the application on Windows 8, it
libusb: debug [unsupported_open] unsupported API call for 'open'
(unrecognized device driver)
libusb: debug [libusb_open] open 2.16 returns -12
ERROR: Unable to open usb device
After reading some posts of people with similar issues, I tried all of the
drivers Zadig supports but didn't see any difference in behavior. I have
tried building under Win7 and Win8 but the results are the same. I am using
version 1.0.18 of libusb. The trace below was taken with the WinUSB driver
version 6.1.7600.16385.
Any help you can give me to point me in the right direction would be
welcome. Here is the code I'm using to open our device and the trace
listing.
Thanks
Bob Tausworthe
Sentons, inc.
int
InitUSB(void)
{
// Change these as needed to match idVendor and idProduct in your
device's device descriptor.
int device_ready = 0;
int result;
libusb_device **list;
libusb_device *found = NULL;
libusb_context *ctx = NULL;
int attached = 0;
result = libusb_init(&ctx);
if (result == 0) {
if (usb_trace_enabled)
libusb_set_debug(ctx,255); // LIBUSB_LOG_LEVEL_DEBUG,
LIBUSB_LOG_LEVEL_WARNING
ssize_t i = 0;
int err = 0;
ssize_t cnt = libusb_get_device_list(ctx, &list);
if (cnt < 0){
fprintf(stderr, "ERROR: no usb devices found\n" );
error();
}
// find our device. Note we are using the brute force method rather
// than open_device_with_vid_pid() because we need the device pointer
// to look at the config descriptor.
for(i = 0; i < cnt; i++){
libusb_device *device = list[i];
if( is_correctdev(device) ){

How does the is_correctdev() function decide which device to pick?

--
Matthias Bolte
http://photron.blogspot.com

Bob Tausworthe

2014-08-02 01:18:15 UTC

Permalink

Hi, it checks the VID and PID

int is_correctdev( libusb_device *dev )
{
struct libusb_device_descriptor desc;
int r = libusb_get_device_descriptor( dev, &desc );

//printf("Checking VID=0x%04x, PID=0x%04x\n", desc.idVendor,
desc.idProduct);
if( desc.idVendor == VENDOR_ID &&
(desc.idProduct == PRODUCT_ID)
{
//printf("device found: class=0x%x\n", desc.bDeviceClass);

return 1;
}
return 0;
}

On Thu, Jul 31, 2014 at 3:42 AM, Matthias Bolte <

Post by Bob Tausworthe

Post by Bob Tausworthe
Sorry to trouble you but I've exhausted other options. We are developing

Post by Bob Tausworthe
composite HID/debug interace device and are using libusb 1.0 under 32 bit
Cygwin to access the debug interface portion. Everything is working fine

Post by Bob Tausworthe
Windows 7 and Linux but when we try to run the application on Windows 8,

Post by Bob Tausworthe
libusb: debug [unsupported_open] unsupported API call for 'open'
(unrecognized device driver)
libusb: debug [libusb_open] open 2.16 returns -12
ERROR: Unable to open usb device
After reading some posts of people with similar issues, I tried all of

the

Post by Bob Tausworthe
drivers Zadig supports but didn't see any difference in behavior. I have
tried building under Win7 and Win8 but the results are the same. I am

using

Post by Bob Tausworthe
version 1.0.18 of libusb. The trace below was taken with the WinUSB

driver

Post by Bob Tausworthe
version 6.1.7600.16385.
Any help you can give me to point me in the right direction would be
welcome. Here is the code I'm using to open our device and the trace
listing.
Thanks
Bob Tausworthe
Sentons, inc.
int
InitUSB(void)
{
// Change these as needed to match idVendor and idProduct in your
device's device descriptor.
int device_ready = 0;
int result;
libusb_device **list;
libusb_device *found = NULL;
libusb_context *ctx = NULL;
int attached = 0;
result = libusb_init(&ctx);
if (result == 0) {
if (usb_trace_enabled)
libusb_set_debug(ctx,255); // LIBUSB_LOG_LEVEL_DEBUG,
LIBUSB_LOG_LEVEL_WARNING
ssize_t i = 0;
int err = 0;
ssize_t cnt = libusb_get_device_list(ctx, &list);
if (cnt < 0){
fprintf(stderr, "ERROR: no usb devices found\n" );
error();
}
// find our device. Note we are using the brute force method rather
// than open_device_with_vid_pid() because we need the device pointer
// to look at the config descriptor.
for(i = 0; i < cnt; i++){
libusb_device *device = list[i];
if( is_correctdev(device) ){

How does the is_correctdev() function decide which device to pick?
--
Matthias Bolte
http://photron.blogspot.com
------------------------------------------------------------------------------
Infragistics Professional
Build stunning WinForms apps today!
Reboot your WinForms applications with our WinForms controls.
Build a bridge from your legacy apps to the future.
http://pubads.g.doubleclick.net/gampad/clk?id=153845071&iu=/4140/ostg.clktrk
_______________________________________________
libusbx-devel mailing list
https://lists.sourceforge.net/lists/listinfo/libusbx-devel

Matthias Bolte

2014-08-04 11:17:39 UTC

Permalink

Hi, I had a similar problem a while ago, but my device look-up
strategy was a bit different. My problem was related to a driver bug
that made the Window API report the same hub port for two devices.
This should be impossible and confused libusb, as it assumes that hub
ports are unique. In the end I got the same error as you, because I
tried to open a device for which libusb didn't assign the proper
backend to. This made the open call fail with an unsupported error.

Anyway, you said this problem only occurs on Windows 8. How do you
test the different operating systems? Do you use different virtual
machines, or do you use different physical PCs? Maybe Windows 8 is not
the problem, but you're testing Windows 8 on a PC that has a USB host
controller with a buggy driver.

Things you could test:

- Test Windows 8 on different hardware.

- Test with your device connected to a different USB port, if it's
connected to a USB3 port then try a USB2 port.

- If you're testing Windows 8 in a virtual machine then try with
Windows 8 on an actual PC, maybe the problem is in the USB
pass-through of the virtual machine.

- In the for loop where you call is_correctdev(), don't break on the
first matching device, but check all devices in the list to see if
libusb reports multiple matching ones. If it does and you only have
one device actually connected, then you might have a similar problem
compared to the problem I had.

- Did you try the xusb examples that comes with libusb? Is xusb able
to list information about your device?

Some more things to test. This should not make a difference, but I
suggest testing it anyway:

- Simplify your test program: remove the config descriptor stuff
before the libusb_open() call.

- You said you're using cygwin, try without cygwin.

Regards,
Matthias

Post by Bob Tausworthe
Hi, it checks the VID and PID
int is_correctdev( libusb_device *dev )
{
struct libusb_device_descriptor desc;
int r = libusb_get_device_descriptor( dev, &desc );
//printf("Checking VID=0x%04x, PID=0x%04x\n", desc.idVendor,
desc.idProduct);
if( desc.idVendor == VENDOR_ID &&
(desc.idProduct == PRODUCT_ID)
{
//printf("device found: class=0x%x\n", desc.bDeviceClass);
return 1;
}
return 0;
}
On Thu, Jul 31, 2014 at 3:42 AM, Matthias Bolte

Post by Matthias Bolte

------------------------------------------------------------------------------
Want fast and easy access to all the code in your enterprise? Index and
search up to 200,000 lines of code with a free copy of Black Duck
Code Sight - the same software that powers the world's largest code
search on Ohloh, the Black Duck Open Hub! Try it now.
http://p.sf.net/sfu/bds
_______________________________________________
libusbx-devel mailing list
https://lists.sourceforge.net/lists/listinfo/libusbx-devel

--
Matthias Bolte
http://photron.blogspot.com

Xiaofan Chen

2014-08-06 00:57:14 UTC

Permalink

libusbx is no longer been updated since it has merged back to libusb.
You should try libusb-1.0.19 first to see if that helps.
http://sourceforge.net/projects/libusb/files/libusb-1.0/

--
Xiaofan

Bob Tausworthe

2014-08-06 01:08:17 UTC

Permalink

Thank you for the reply. Sorry for the confusion. I am using lib usb
1.0.19. I guess I am on the wrong mailing list. So many flavors of open
source... what is the correct list for lib usb for windows? Can I transfer
the thread or do I need to repost in the correct list?

Bob Tausworthe

Post by Bob Tausworthe

Post by Bob Tausworthe
Sorry to trouble you but I've exhausted other options. We are developing

Post by Bob Tausworthe
composite HID/debug interace device and are using libusb 1.0 under 32 bit
Cygwin to access the debug interface portion. Everything is working fine

Post by Bob Tausworthe
Windows 7 and Linux but when we try to run the application on Windows 8,

the

Post by Bob Tausworthe
drivers Zadig supports but didn't see any difference in behavior. I have
tried building under Win7 and Win8 but the results are the same. I am

using

Post by Bob Tausworthe
version 1.0.18 of libusb. The trace below was taken with the WinUSB

driver

Post by Bob Tausworthe
version 6.1.7600.16385.

libusbx is no longer been updated since it has merged back to libusb.
You should try libusb-1.0.19 first to see if that helps.
http://sourceforge.net/projects/libusb/files/libusb-1.0/
--
Xiaofan
------------------------------------------------------------------------------
Infragistics Professional
Build stunning WinForms apps today!
Reboot your WinForms applications with our WinForms controls.
Build a bridge from your legacy apps to the future.
http://pubads.g.doubleclick.net/gampad/clk?id=153845071&iu=/4140/ostg.clktrk
_______________________________________________
libusbx-devel mailing list
https://lists.sourceforge.net/lists/listinfo/libusbx-devel

Xiaofan Chen

2014-08-06 04:47:18 UTC

Permalink

Thank you for the reply. Sorry for the confusion. I am using lib usb 1.0.19.
I guess I am on the wrong mailing list. So many flavors of open source...
what is the correct list for lib usb for windows? Can I transfer the thread
or do I need to repost in the correct list?

You can use libusb-devel.
https://lists.sourceforge.net/lists/listinfo/libusb-devel

You will have to repost in the libusb-devel list.

--
Xiaofan